- Refunds, Returns, & Shipping Policy
Refunds, Returns, & Shipping Policy
Refunds, Returns, And Shipping Policy
Our refund policy is 30 Days, that is, we will refund your money in full up to 30 days. After this period and up to 60 days post purchase, we will gladly offer you store credit/exchange only, provided that the product is not opened or used. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Products such as our earrings canot be returned unless they are defective, for hygenic reasons. We also do not accept products that are bottled personal products such as shampoos, soaps or other bottled bath & body/personal products.
To complete your return, please email us or call us of the date of your purchase. so we may pull your purchase records. Please do not send your purchase back to the manufacturer, as this site hosts many vendors. So please follow our directions below.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We want you to be thoroughly happy with your purchase, so you may exchange your purchase with another so long as the product is unopened and in the same condition that you received it, and it is within the 60 days allowed for exchanges. Please let us know if you are exchanging an equivalent item or if you wish you choose another item altogether. A store credit will be issued so that you may choose what you like. If you are exchnging because of an issue on our end, such as defective product, wrong product, then we will issue you credit to ship through USPS Priority. If you are returning or exchanging outside of these conditions, then you will be responsible for the shipping.
Our products are shipped within 2-3 Days using the following carriers: USPS, FedEx, and UPS . To return your product, you should mail your product to: 7411 2nd Ave N., St. Petersburg, FL 33710. You will be responsible for paying for your own shipping costs for returning your product if it is an exchange. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item, so you may wish to use a shipping method that requires a signature for delivery verification.